Location is decent, you will need at least 15-20 minutes to get to this hotel from hakata station. The room is clean, has a lot of space which is good for travelling with friends/family. And the facilities that come along with it are pretty good to function as an apartment. Customer service is terrible, during check-in there is no staff manning the desk which is fine because based on previous reviews, check-in is automated. However when the machine called the call center for check-in, the staff was extremely rude. As per the pre-registration you are supposed to submit your passport photo, i submitted the wrong photo (passport-like photo of each person) and in return during check-in, I got blasted at by the staff from whatever call center they are from. Highly unprofessional of the staff, and the staff who was calling was shouting at me the entire way, afterwards she sent me an email to submit the passport photo then hung up on me. The only saving grace from this experience was that a staff did show up in the end, and passed me the key after showing our passports to her.
dobao
好友出遊
家庭套房
入住於2025年02月
4.7
很棒
評價於:2025年03月04日
위치는 하카타역에서 조금 멀었고, 편의점도 조금 걸어가야 있습니다. 하지만 하카타역에서 택시 타고 이 호텔에 도착한다면 택시비를 환급받을수있는 서비스가 있어서 좋은 것 같습니다. 그리고 방은 굉장히 넓고 이 가격에 이런 곳에서 잘수있다는게 놀라울 따름입니다. 그리고 기찻길 근처라 풍경이 아주 좋습니다. 만약 귀국 비행기 시간이 이르신 경우라면 이 호텔을 이용하시면 좋을 것 같습니다. 여기서 출발하면 걸어가도 되고, 택시비도 크게 들지않았습니다.
Location is decent, you will need at least 15-20 minutes to get to this hotel from hakata station. The room is clean, has a lot of space which is good for travelling with friends/family. And the facilities that come along with it are pretty good to function as an apartment. Customer service is terrible, during check-in there is no staff manning the desk which is fine because based on previous reviews, check-in is automated. However when the machine called the call center for check-in, the staff was extremely rude. As per the pre-registration you are supposed to submit your passport photo, i submitted the wrong photo (passport-like photo of each person) and in return during check-in, I got blasted at by the staff from whatever call center they are from. Highly unprofessional of the staff, and the staff who was calling was shouting at me the entire way, afterwards she sent me an email to submit the passport photo then hung up on me. The only saving grace from this experience was that a staff did show up in the end, and passed me the key after showing our passports to her.
dobao
好友出遊 家庭套房
入住於2025年02月
4.7
很棒
評價於:2025年03月04日
위치는 하카타역에서 조금 멀었고, 편의점도 조금 걸어가야 있습니다. 하지만 하카타역에서 택시 타고 이 호텔에 도착한다면 택시비를 환급받을수있는 서비스가 있어서 좋은 것 같습니다. 그리고 방은 굉장히 넓고 이 가격에 이런 곳에서 잘수있다는게 놀라울 따름입니다. 그리고 기찻길 근처라 풍경이 아주 좋습니다. 만약 귀국 비행기 시간이 이르신 경우라면 이 호텔을 이용하시면 좋을 것 같습니다. 여기서 출발하면 걸어가도 되고, 택시비도 크게 들지않았습니다.
匿名用戶
夫妻/情侶出遊
家庭套房
入住於2025年10月
訪客用戶
好友出遊
家庭套房
入住於2025年04月
訪客用戶
好友出遊
家庭套房
入住於2025年09月
dobao
好友出遊
家庭套房
入住於2025年02月
M52155****
家庭出遊
家庭套房
入住於2025年02月
訪客用戶
家庭出遊
家庭套房
入住於2025年08月
Angelar Leung
好友出遊
家庭套房
入住於2025年09月
訪客用戶
家庭出遊
家庭套房
入住於2025年07月
匿名用戶
家庭出遊
家庭套房
入住於2025年01月
KwKwaaa
家庭出遊
家庭套房
入住於2025年01月
匿名用戶
夫妻/情侶出遊 家庭套房
入住於2025年10月
訪客用戶
好友出遊 家庭套房
入住於2025年04月
訪客用戶
好友出遊 家庭套房
入住於2025年09月
dobao
好友出遊 家庭套房
入住於2025年02月
M52155****
家庭出遊 家庭套房
入住於2025年02月
訪客用戶
家庭出遊 家庭套房
入住於2025年08月
Angelar Leung
好友出遊 家庭套房
入住於2025年09月
訪客用戶
家庭出遊 家庭套房
入住於2025年07月
匿名用戶
家庭出遊 家庭套房
入住於2025年01月
KwKwaaa
家庭出遊 家庭套房
入住於2025年01月